TERMS AND CONDITIONS
At Shark Dominican Divers, we appreciate your trust in choosing us for your underwater experience. Our cancellation policy is designed to provide you with peace of mind and flexibility in your plans. We are committed to delivering exceptional service and ensuring your satisfaction every step of the way.
CANCELLATION POLICY
We understand that unforeseen circumstances and changes in plans may arise. Therefore, we have established a cancellation policy that provides you with the opportunity to adjust your reservation conveniently.
To receive a full refund, cancellations must be made at least 72 hours prior to the scheduled start time of your excursion. Unfortunately, cancellations made on the same day or with less than 72 hours' notice are not eligible for a refund.
HEALTH AND SAFETY POLICY
Your safety is our top priority. Before participating in any diving or snorkeling activity or receiving dive certification training with Shark Dominican Divers, all participants must complete a medical form. This form helps us identify any pre-existing conditions that may affect your safety during the dive.
To access the medical questionnaire, click here.
We appreciate your understanding and cooperation with our policies. We are committed to providing you with a safe, exciting, and memorable diving experience at Shark Dominican Divers.